Managed Services

What are Managed Services

Defined IT support services for a fixed monthly cost.

What does a Managed Service provide

  • Real-time monitoring and alerting of systems – e.g. memory, CPU , disk usage 
  • Preventive maintenance – e.g. defragmentation, removal of temp files 
  • Security – Anti Malware management and monitoring, Unified Threat Management 
  • Patch Management
  • Performance monitoring 
  • System Administration 
  • Backup management and monitoring 
  • Regular reporting

Why use a Managed Service

 

  • Defined service for a known cost 
  • Reduces risk of system down time 
  • Constant monitoring of system performance 
  • Anti Malware management 
  • Review of equipment 
  • Problems identified and action taken before failure 
  • Keeping system software up-to-date 
  • Allows you, and your staff, to concentrate on running your business and not on IT 

 

By using Managed Services you get

 

  • A single point of contact for all IT issues, we know your users, systems and processes 
  • Reduced risk 
  • Know costs 
  • Better value from IT

 

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