Managed Services

What are Managed Services

Defined IT support services for a fixed monthly cost

What does a Managed Service provide

  • Real-time monitoring and alerting of systems – e.g. memory, CPU , disk usage 
  • Preventive maintenance – e.g. defragmentation, removal of temp files 
  • Anti Malware management and monitoring 
  • Performance monitoring 
  • System Administration 
  • Backup management and monitoring 
  • Regular reporting

Why use a Managed Service

  • Defined service for a known cost 
  • Reduces risk of system down time 
  • Constant monitoring of system performance 
  • Anti Malware management 
  • Review of equipment 
  • Problems identified and action taken before failure 
  • Keeping system software up-to-date 
  • Allows you, and your staff, to concentrate on running your business and not on IT 

By using Managed Services you get

  • A single point of contact for all IT issues, we know your users, systems and processes 
  • Reduced risk 
  • Know costs 
  • Better value from IT

Managed Service Plan (MSP)

Managed Services are available in three plans that can be further tailored to suit your specific business.  

 

A Managed Services can also be combined with Office 365 to remove much of the IT hassle and let you get on with running your business.

MSP covers IT Managed Services in Adelaide, IT Support Services in Norwood and IT Managed Services in Norwood.